This article discusses the benefits of SaaS referral programs, and walks you through the exact steps you can take to set up your own referral program.
1️⃣ Make Sure Your Customer Love Your SaaS Tool. First thing to do is to measure your customer satisfaction levels, and make sure your users are happy.
2️⃣ Decide On Your Incentive. If you want your users to take some time out of their day to recommend your product to a friend, you should definitely offer some sort of incentive to sweeten the deal.
3️⃣ Choose a Referral Tool.
4️⃣ Outline the Terms and Conditions, so that you cover your bases.
5️⃣ Decide When To Ask For A Referral. There’s no one-size-fits-all approach, so feel free to experiment and see what works best for your company.
6️⃣ Decide How To Promote Your SaaS Referral Program. To get the most out of your referral program, go ahead and promote your referral program through email, social media, and more.
7️⃣ Track And Measure Results. First and foremost, think of the key metrics that you want to monitor, and figure out how to track them.