This guide helps you with your feedback in your company.
What Makes Feedback Culture So Important? Continuous feedback systems enable fast learning. Productivity goes up while employee turnover rates go down.
Vulnerability As Power. Meeting with someone on a more human level makes them more likely to listen to what you have to say.
An Insight into 1:1 Meetings. Before each 1:1 it helps to have a clear idea of what’s to be discussed so you can make the best use of that time. Use a digital feedback tool to help record key points, achievements, and roadblocks, and to summarise and save the meeting afterwards.
Intentions and Mindset. Feedback should be a means to support each other, not to complain or gripe. It’s also important to remember there are two sides to every story.
Four Steps to a Great Session. There is a four step framework: situation - impact - pause - resolve.
Language Matters. Feedback “doesn’t get measured at your mouth; it gets measured at the other person’s ear.” In other words, if you can’t give valid feedback with the right language, it might not come across as intended.
Realising Change. “Change is hard to achieve and often people are excited about an initiative, but then become busy with other things or lose enthusiasm,” Braun continues. “Companies need processes and formalised mechanisms in place to create long-term support for feedback culture, not just an initial introduction.”
Feedback and Agility. Feedback culture isn’t just about responding to past events; it’s about anticipating the ongoing need for adaptation.
Getting The Ball Rolling. You don’t have to take on everything at once. Consider what types of feedback work best for your company: being selective will make the process feel easier and more natural